Analista Fiscal Pleno (Suporte)

Brazil, São Paulo, São Paulo💼 Full-time🗓 2026-09-30 → 2026-10-01

Core

Provide technical support and troubleshooting for Thomson Reuters tax software solutions, assisting clients via phone and ticketing systems to resolve functional and technical issues.

Role type

Senior IC tax software support analyst

Builds

Tax compliance software solutions for Brazilian clients

Domain

Taxation and accounting software

Deliverable

client delivery

Required skills

SPED Fiscal, SPED Contribuições, REINF, tax legislation knowledge, customer support, file generation and validation (TXT), root cause analysis

Preferred skills

Tax One solution, SQL/SELECT, tax reform knowledge

Responsibilities

Answer client inquiries via phone and ticketing system, reproduce and investigate system errors, manage internal development requests, create knowledge base content (FAQs), monitor performance metrics

Sourced via workday · Listed on CareerPlan, which tracks 902,000+ jobs from 20+ sources.

About thomsonreuters

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.