Technical Service Lead
Core
Oversee maintenance, repair, and upgrades of a fleet of autonomous robotic buoys (Bots) used in sailboat regattas.
Role type
Senior Technical Service Lead (Hardware/Robotics)
Builds
Autonomous aquatic drone technology (Bots) for sailing regatta management
Domain
Maritime technology / Robotics / Hardware maintenance
Required skills
power tool operation, basic electronics, equipment maintenance, repair, diagnostics, hardware troubleshooting, fleet management, documentation, process improvement
Preferred skills
customer support, on-site visit management, team delegation, operational scaling
Technologies
Microsoft Office, Asana, warehouse management software, service tracking systems
Responsibilities
Oversee maintenance and repair of the rental fleet; inspect incoming Bots; respond to customer hardware and software issues; develop customer maintenance programs; monitor service demand and advise on labor scaling; delegate tasks to seasonal team members; refine service processes.
Seniority
Senior, hands-on IC