ServiceNow Developer
Core
Design, configure, and administer ServiceNow platform solutions for federal clients, focusing on IT service management, CMDB, and integrations.
Role type
Senior ServiceNow Developer (IC)
Builds
ServiceNow workflows, catalogs, dashboards, reports, and scoped applications for federal IT operations.
Domain
Federal IT services / IT Service Management (ITSM)
Required skills
ServiceNow platform development, ServiceNow certifications, Agile/Scrum, ServiceNow scripting (Business Rules, UI Pages, UI Macros), Service Catalog, CMS, MID Server, LDAP integration, legacy tool integration, CMDB management, JavaScript, XML, HTML, CSS, web services, UI/UX design.
Preferred skills
Experience with large organizations, system and integration testing, performance optimization, security architecture design, documentation standards.
Technologies
ServiceNow, CMDB, CMS, JavaScript, LDAP, REST, SOAP, jQuery, AJAX, Bootstrap, LESS, XML, HTML, CSS, UI Design, UX
Responsibilities
Provide day-to-day administration and operational support for ServiceNow system modules; Configure and enhance workflows, interfaces, scripts, business rules, catalogs, and orchestration; Develop dashboards, reports, and scoped applications; Partner with product management to translate needs into ServiceNow features and epics; Monitor ServiceNow releases and provide technical recommendations for the platform roadmap; Collaborate with architects to improve platform performance and streamline global solutions; Design access controls and assess security architecture against federal standards.
Seniority
Senior, hands-on IC
