Insurance & Annuity (I&A) Services Operations Platform Management- Director (AVP)
Core
Manage and support programs for the Insurance & Annuity (I&A) Services Operations Platform, driving change agendas, process improvements, and project delivery within Global Wealth Management Operations.
Role type
Director/AVP Program & Project Management (I&A Operations)
Builds
Operational platforms, processes, and change initiatives for Insurance & Annuity services
Domain
Financial Services / Wealth Management / Insurance & Annuities
Required skills
Program management, Project management, SDLC management, Budget management, Risk identification, Cross-functional leadership, Process improvement, Stakeholder management, Strategic planning, Resource allocation
Preferred skills
JIRA, SQL, Waterfall, Agile, CSM, PMO
Technologies
JIRA, SQL
Responsibilities
Partner with senior stakeholders to define and execute change agendas; Review platforms and processes to identify enhancement opportunities; Coordinate resources and subject matter experts across multiple projects and regions; Define and drive implementation of global standards and best practices; Lead project activities, manage timelines, dependencies, and issues; Manage cohesive plans across work streams for analysis, development, testing, and delivery.
Seniority
Director/AVP, strategic leadership with hands-on program oversight
