Associate Director - Lead Application Support Specialist, GED Support
Core
Own reliability of mission-critical trading platforms and drive operational excellence for Quantitative Investment Services.
Role type
Senior IC Application Support Engineer (SRE)
Builds
High-availability trading infrastructure and application services
Domain
Financial services / Quantitative trading
Required skills
Incident response, Root cause analysis, SQL, Linux/Windows OS support, Kubernetes, Microservices, RESTful APIs, Observability tools (Dynatrace, Splunk, Grafana), ITIL frameworks, On-call management
Preferred skills
SRE principles (SLOs, error budgets), Asset management, CMDB processes
Technologies
Kubernetes, Dynatrace, Splunk, Grafana, GitHub Copilot, Claude
Responsibilities
Monitor and resolve issues across web/app servers and trading infrastructure, Lead incident response and change management, Automate workflows using AI tools, Mentor junior engineers, Optimize application job scheduling, Influence system architecture decisions
Seniority
Senior, hands-on IC