Loss Prevention Officer (Victoria)
Core
Identify theft, mischief, and fraud while ensuring the safety of team members, customers, and business operations through discreet observation and professional intervention.
Role type
Loss Prevention Officer (Security)
Builds
Secure retail locations and assets
Domain
Retail security
Deliverable
physical/clinical work
Required skills
theft identification, discreet observation, customer-first approach, security audits, arrests, evidence documentation, report writing, decision-making under pressure, minimal supervision
Preferred skills
Advanced Security Training (AST), fluency in a second language, open availability
Technologies
None
Responsibilities
Identify theft, mischief, and fraud; observe shoplifting behaviors; approach situations with a customer-first mindset; maintain professional demeanor with public, staff, and law enforcement; conduct security audits; perform arrests, ask to pays, and product recoveries; document evidence and write clear reports
Seniority
Entry-level to Mid-level, hands-on IC