Customer Service Manager - Sangamon
Core
Supervising checkers and baggers to maximize checkout efficiency, managing service center duties (payments, audits, safe), and ensuring customer satisfaction.
Role type
Store operations manager (retail)
Builds
Checkout operations and service center functions for retail customers
Domain
Retail
Deliverable
product features
Required skills
Staff supervision, scheduling, cash drawer audits, store safe management, customer service
Preferred skills
Internal candidate experience (6-12 months with Schnucks), good performance standing
Responsibilities
Supervise checkers and baggers, write schedules for service center staff, perform utility payments and lottery transactions, conduct cash drawer audits, manage store safe
Seniority
Individual contributor, supervisory level
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