Clinic Business Representative Associate
Core
Greet and register patients in person or by phone, collect demographic and financial data, and manage the clinic lobby.
Role type
Clinic Business Representative Associate
Builds
Patient registration and clinic lobby operations
Domain
Healthcare administration
Required skills
Patient registration, data entry, phone support, de-escalation, financial assistance program knowledge, lobby management, cleaning/disinfecting, supply restocking, document copying, appointment scheduling, call handling
Preferred skills
Microsoft Office, customer service, clerical experience, medical terminology
Responsibilities
Greet and welcome patients, collect demographic and insurance information, collect co-pays and balances, obtain patient signatures, respond to financial assistance questions, perform end-of-day reconciliation, manage and clean the patient care lobby, restock supplies, schedule appointments, handle phone calls and messages
Seniority
Entry-level, individual contributor