Gérant.e
Core
Oversee daily operations of beverage container return sites to ensure smooth, efficient, and compliant service for citizens.
Role type
Territory Manager (Operations Supervisor)
Builds
Accessible, modern, and ecological beverage container return infrastructure across Quebec.
Domain
Waste management / Circular economy / Retail operations
Deliverable
Product features (operational systems) & client delivery
Required skills
Operations management, team leadership, customer service, inventory management, schedule management, safety compliance, technical troubleshooting, performance tracking
Preferred skills
Specialized repairs, training new hires, conflict resolution
Technologies
Return machines, alarm systems, inventory software
Responsibilities
Manage daily operations and ensure safety/quality compliance; Handle customer feedback and complaints; Conduct daily briefings and track KPIs; Supervise and develop staff including performance reviews; Manage inventory and supply replenishment; Adjust employee schedules and handle replacements; Respond to site alarms and technical issues; Perform basic specialized repairs.
Seniority
Mid-level, hands-on IC with team management