Info Ops Quality Assurance Analyst
Core
Conduct statistical sampling and in-depth analysis of core Information Operations activities to ensure compliance with documented policies and procedures, focusing on quality control of key systems and records.
Role type
Quality Assurance Analyst (Information Operations)
Builds
Accurate and compliant data records for regulatory and operational systems
Domain
Financial Services / Regulatory Compliance
Required skills
statistical sampling, root cause analysis, trend analysis, data extraction from databases, Microsoft Excel, Microsoft Word, data reporting, process improvement, risk mitigation
Preferred skills
entitlement management, access control, identity governance, regulatory compliance experience, government data requirements experience, data visualization, training delivery
Technologies
CRD, EWS, Active Directory, Empower ID, FINRA Entitlement Platform, Web CRD, IARD, Web EFT, PROCTOR, eFOCUS, OATS, Department of Justice applications, SEC requirements, Electronic Fingerprint Processing, Registration Operations Fingerprint Information System, Entitlement Productivity Access Log, CRT, Remedy On Demand Systems
Responsibilities
Conduct statistical sampling and in-depth analysis of core Information Operations activities; Perform QC reviews of key systems and records; Review documentation entered into FINRA Entitlement Platform; Compile and maintain QC statistics; Perform root cause and trend analyses; Present findings to QA Manager and other leaders; Review and revise QA work processes; Provide training and guidance to fellow QA staff members
Seniority
Mid-level, hands-on IC