Investigator Services Assistant - 2nd Shift
Core
Provides operational support to clinical study sites by resolving data discrepancies, managing specimen accessioning, and ensuring protocol compliance.
Role type
Senior IC Investigator Services Assistant
Builds
Clinical study data integrity and specimen analysis workflows
Domain
Clinical Research / Life Sciences
Deliverable
Dashboards & analysis
Required skills
Data entry, Analytical skills, Time management, Client service, Phone service, Critical thinking, Problem-solving, Multitasking, Communication
Preferred skills
Knowledge of Good Clinical Practices, Pre-analytical technique, English fluency
Technologies
Microsoft Office
Responsibilities
Monitor and resolve data discrepancies and study questions from investigator sites; Manage specimen accessioning and coordinate sample analysis; Escalate site issues to appropriate departments; Review site performance metrics; Process requests for additional or out-of-protocol testing; Update site databases with patient and visit information.
Seniority
Mid-level, hands-on IC