Field Service Engineer IC-LC-MS
Core
On-site installation, repair, maintenance, qualification, and validation of IC-LC-MS analytical instruments for research, industrial, and healthcare customers.
Role type
Field Service Engineer II (IC-LC-MS)
Builds
Service delivery for Ion Chromatography, Liquid Chromatography-Mass Spectrometry, and related analytical systems
Domain
Life Sciences / Analytical Instrumentation
Deliverable
physical/clinical work
Required skills
Electronics troubleshooting, mechanical troubleshooting, ultra-high vacuum system experience, high voltage equipment experience, component-level diagnosis, technical documentation interpretation, inventory management, sales support, customer training
Preferred skills
Ion and Liquid Chromatography background, Mass Spectrometry background, Trace Elemental Spectroscopy background, Molecular Spectroscopy background
Technologies
Integrion, Vanquish, Triple Quadrupole, IonTrap, Orbitrap, HPLC, AI tools, service management software
Responsibilities
Perform on-site installation, repair, maintenance, qualification, and validation of IC-LC-MS instruments; Schedule repair, maintenance, and qualification jobs by priority; Maintain spare parts inventory, tools, manuals, and test equipment; Advise customers of new products and upgrades, reporting sales opportunities; Train and support customers on equipment operation; Document service activities and prepare detailed reports
Seniority
Mid-level, hands-on IC