Inside Sales Customer Success Manager (Northwest)
Core
Inside Sales role focused on selling service products (warranty extensions, maintenance, service contracts) to life sciences customers in the Northwest territory.
Role type
Inside Sales Customer Success Manager
Builds
Service contracts and warranty extensions for lab service customers
Domain
Life Sciences / Instrumental Analytics
Deliverable
product features
Required skills
sales experience, contract negotiation, customer relationship management, sales reporting, CRM system utilization, travel readiness
Preferred skills
industry knowledge in instrumental analytics/life sciences, experience in corporate/matrix organizations
Technologies
SAP, Salesforce (SFDC), Cloud for Service (C4S)
Responsibilities
Sell service products and qualifications, manage contract renewals, acquire new customers, prepare sales reports and forecasts, build long-term business relationships, travel to customer locations for negotiations
Seniority
Mid-level IC