Associate Analyst, Corporate Actions - Specialized Service Team
Core
Support the Corporate Actions department phone queue by handling inbound calls and inquiries from financial advisors regarding reorganizations, dividends, ESOPs, and other securities events.
Role type
Associate Analyst, Corporate Operations Support
Builds
Operational support for financial advisors and internal teams
Domain
Financial Services / Brokerage Operations
Deliverable
client delivery
Required skills
Financial operations experience, complex problem solving, data analysis, policy adherence, client communication, multitasking
Preferred skills
FINRA SIE license, FINRA 99 or 7 licenses, BA/BS degree
Technologies
Microsoft Excel, Microsoft Outlook
Responsibilities
Handle inbound calls and team mailboxes to support client inquiries; Research complex situations and define resolution actions; Educate clients on department-specific technology; Provide accurate information on high-risk corporate action events; Process operational tasks including data input and request processing.
Seniority
Associate, individual contributor