Patient Access Representative
Core
Front-line administrative support for patient registration, scheduling, and financial processing at a medical clinic.
Role type
Patient Access Representative
Builds
Patient intake workflows, appointment schedules, and financial accounts
Domain
Healthcare administration
Deliverable
product features
Required skills
Patient registration, appointment scheduling, insurance verification, financial collection, HIPAA compliance, medical record maintenance
Preferred skills
Clerical operations, customer service, multi-channel communication
Technologies
Electronic health records (EHR), scheduling systems, insurance clearinghouse platforms
Responsibilities
Greet and register incoming patients, verify demographics, schedule appointments, read and interpret insurance responses, collect fees and copays, process patient financial obligations, maintain patient recall lists, complete regulatory forms, assist with referrals and pre-certifications
Seniority
Entry-level, individual contributor