Senior Credit and Collections Analyst
Core
Manages complex domestic and international customer accounts to support credit risk, collections, dispute resolution, and cash-flow objectives.
Role type
Senior Credit and Collections Analyst
Builds
Collection strategies, credit limit recommendations, and portfolio reporting
Domain
Commercial finance / Order-to-cash
Deliverable
dashboards & analysis
Required skills
Commercial credit analysis, account reconciliation, dispute and deduction management, order-to-cash processes, data extraction and organization, risk assessment, financial reporting, negotiation, ERP system proficiency
Preferred skills
Microsoft Dynamics or Epicor experience, audit support, period-end close activities, process improvement, mentoring
Technologies
Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP systems (Microsoft Dynamics, Epicor)
Responsibilities
Manage complex customer account portfolios and execute collection strategies; Analyze aging, payment history, and credit exposure to prioritize actions; Resolve escalated billing, pricing, tax, and freight disputes; Prepare aging, collection forecast, and delinquency reports for management; Evaluate credit holds and order-release requests; Support month-end and quarter-end activities including reconciliations and audits; Provide guidance and backup support to team members
Seniority
Senior, hands-on IC