Risk Investigation Supervisor
Core
Lead a credit risk operations team to oversee daily workflow, decision quality, and operational performance in risk investigations, underwriting, and merchant review.
Role type
Senior IC credit risk operations supervisor
Builds
Credit risk decisions and operational workflows for financial institutions and merchants
Domain
Fintech / Payments / Credit Risk
Required skills
Team leadership, workflow management, risk decisioning, process improvement, stakeholder collaboration, regulatory compliance, performance coaching, root cause analysis, policy adherence
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead and develop a credit risk operations team; Oversee daily workload, queue management, and service levels; Coach and mentor team members on performance and career growth; Review escalated cases and complex risk scenarios; Analyze operational trends to implement efficiency solutions; Partner with stakeholders to optimize processes and support strategic initiatives
Seniority
Senior, hands-on IC