FTS Network Services - Sr Network Operations Engineer
Core
Sr Network Operations Engineer monitoring and troubleshooting hybrid network infrastructure for Fiserv's external customers and internal users.
Role type
Senior IC Network Operations Engineer
Builds
High-availability network services across on-premises, AWS, and Azure environments
Domain
Fintech / Enterprise Networking
Required skills
Cisco SD-WAN, Arista, Juniper, F5, Citrix NetScaler, Palo Alto, Cisco ASA, AWS, Azure, AIOps, Python for automation, MPLS, BGP, OSPF, VPN, Load Balancing, Firewall policies, NAT
Preferred skills
Checkpoint, Juniper, Palo Alto Firewalls, Generative AI, Network automation, Observability platforms
Technologies
Versa, Cisco Viptela, AT&T, Lumen, Verizon, Park plaza, TATA, Airtel
Responsibilities
Monitor hybrid infrastructure using Fiserv defined tools; Investigate and restore network services across on-premises, AWS, and Azure; Collaborate with cross-functional teams during incidents, changes, and root cause analysis; Diagnose, troubleshoot, and escalate network issues; Participate in automation initiatives to improve operational efficiency; Contribute to development of operational runbooks and troubleshooting workflows; Work with vendors for circuit issues; Jump on technical bridge calls for high severity issues.
Seniority
Senior, hands-on IC