Platform Specialist
Core
Handle unique or complex transactions outside the platform, process customer transactions, and update or correct orders to support business and associate team members.
Role type
Individual contributor transactional specialist
Builds
Supports business and associate team members' requests via transaction processing and order management
Domain
Global IT sales channel / B2B technology distribution
Required skills
Transaction processing, order management, data quality reporting, process optimization, Microsoft Excel, independent work, prioritization, attention to detail
Preferred skills
Understanding of Ingram Micro programs and products, vendor operations support
Responsibilities
Optimize business processes, accurately transact on pre-sales and post-sales functions, generate data quality reports and metrics, adhere to metric-based goals, stay updated on new processes and tools, support vendor operations
Seniority
Mid-level individual contributor
