Operation Manager - Small Format - Central
Core
Manage and ensure best-in-class in-store execution across MT (Modern Trade) stores in the assigned Central region, driving commercial and executional KPIs.
Role type
Senior IC operation manager (retail execution)
Builds
In-store execution excellence, shopper engagement, and commercial growth for FMCG/Consumer Goods brands
Domain
FMCG / Consumer Goods / Modern Trade retail
Required skills
Modern Trade/Small Format retail operations, merchandising standards, Perfect Store execution, execution KPIs (OSA, Share of Shelf), root cause analysis, stakeholder management, people leadership, coaching, execution tracking tools
Preferred skills
Experience with specific retail partners (BHX, WCM), commercial performance reporting, adoption of executional tools
Technologies
execution tracking tools, dashboards, scorecards
Responsibilities
Implement national field execution plans tailored to regional dynamics, drive execution KPIs (OSA, Share-of-Shelf, rental compliance), conduct market visits to assess compliance, build team capability in merchandising and shopper engagement, act as key regional point of contact for store-level issues
Seniority
Senior, hands-on IC with people leadership