Assistant Manager - Ecom
Core
Lead end-to-end supply chain engagement and operational excellence for key OT customers, driving joint value creation projects and maximizing on-shelf availability.
Role type
Assistant Manager, Customer Supply Chain
Builds
Customer roadmaps, operational reviews, and joint business plans (JBP) for OT customers.
Domain
FMCG, Customer Supply Chain
Required skills
Supply chain management, Key Account Management, Demand & Supply Planning, Data analytics, Negotiation, Issue resolution, Stakeholder management, Operational efficiency, Digital integration, Sustainability initiatives
Preferred skills
MBA in Supply Chain/Operations, Btech with relevant experience, Experience with EDI/API automated data exchange, Experience with Nano DC and DC Inventory management
Technologies
EDI, API, Courier systems, Data analytics tools
Responsibilities
Lead end-to-end supply chain engagement with OT customers; Ensure high performance on Customer Order Fulfilment (CRFR), OSA/OLA, freshness, and service KPIs; Drive digital integration with customers including EDI and API automated data exchange; Work closely with Branch SCM, D&SP, Finance, Sales teams, and logistics partners; Lead Regional connects and cross-functional initiatives to improve customer-centric execution; Support sustainability initiatives such as waste reduction and e-vehicle deployment.
Seniority
Mid-level, hands-on IC