Director, Communications Technology Innovation (Hybrid)
Core
Lead the Communications AI acceleration agenda, translating emerging AI capabilities into usable, trusted, scalable ways of working for the Communications function.
Role type
Director, AI Strategy & Transformation
Builds
Repeatable AI-powered workflows, prompt libraries, intelligent decision-support tools, and governed AI adoption roadmaps.
Domain
Financial Services / Generative AI & Automation
Deliverable
production ML models | product features
Required skills
AI strategy, LLM optimization, prompt engineering, change management, product implementation, governance design, impact measurement
Preferred skills
Marketing technology, digital innovation, vendor evaluation
Technologies
Generative AI, Copilot, LLMs, automation platforms
Responsibilities
Build and manage the Communications AI acceleration roadmap; Identify and scale high-value AI use cases; Partner with Security, Legal, and Brand to ensure safe, approved tools; Develop training and playbooks for responsible AI adoption; Track adoption, quality, and productivity metrics; Evaluate emerging AI capabilities and market trends.
Seniority
Director, hands-on IC with strategic oversight
