Showroom Customer Service Representative
Core
Assist customers on the showroom floor, process orders, and coordinate deliveries for plumbing fixtures, lighting, and appliances.
Role type
Showroom Customer Service Representative
Builds
Personalized customer service through timely quotations and accurate order processing
Domain
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade
Deliverable
product features
Required skills
Customer service, Order processing, Quotation generation, Contract management, Warehouse coordination, Phone/in-person sales, Time management, Digital literacy, Multi-tasking
Preferred skills
Knowledge of plumbing fixtures, lighting, and appliances, 1-3 years of prior customer service experience
Responsibilities
Assist customers on the showroom floor, Perform administrative functions to support Showroom Sales consultants, Update customer contracts, Coordinate deliveries with the warehouse, Answer sales calls for general information
Seniority
Entry-level to Junior