Counter Sales Associate
Core
Trusted advisor to plumbing and HVAC contractor customers, providing product expertise and problem-solving to support their business needs.
Role type
Counter Sales Associate
Builds
Plumbing and HVAC product solutions for contractor customers
Domain
Industrial supply / Plumbing and HVAC
Deliverable
product features
Required skills
consultative selling, product knowledge (plumbing/HVAC), upselling, cross-selling, inventory management, order tracking, safety compliance
Preferred skills
bilingual (Spanish), prior plumbing/HVAC industry experience
Technologies
manufacturer databases, computer systems, catalogs
Responsibilities
Engage customers proactively to understand needs and recommend solutions; guide customer decisions using product expertise; drive sales growth through upselling and cross-selling; locate parts and provide accurate information; process transactions efficiently; manage special orders and follow up on delivery timelines; maintain organized counter environment; assist with inventory management and cycle counts.
Seniority
Individual Contributor, entry to mid-level