Billing & Collections Representative- USA
Core
Manage credit and collections processes to ensure timely payments for services rendered or goods supplied in the USA.
Role type
Senior IC billing & collections representative
Builds
Healthy customer accounts and financial liquidity
Domain
Healthcare (eye care) + Finance
Required skills
Accounts Receivable management, Credit risk assessment, Invoice dispute resolution, Payment performance monitoring, Contract compliance, MS Office proficiency
Preferred skills
ERP systems (SAP), Team leadership, Process improvement
Responsibilities
Collect outstanding receivables per contract terms, Monitor payment performance and adjust credit limits, Collaborate with customers to improve AR performance, Prepare reports on overdue accounts, Provide training to junior team members, Handle escalated issues
Seniority
Mid-level, hands-on IC
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