Associate Customer Success Specialist (Friday-Monday)
Core
Manage the full life cycle of orders from entry to delivery for top corporate accounts, ensuring highest case fill rates and on-time delivery.
Role type
Associate Customer Success Specialist (Order Management)
Builds
Order fulfillment and supply chain efficiency for corporate customers
Domain
Food production and distribution
Deliverable
product features
Required skills
Order lifecycle management, root cause analysis, supply chain collaboration, data accuracy, conflict resolution, multi-tasking
Preferred skills
Problem-solving, written and verbal communication, adaptability, teamwork
Technologies
Microsoft Office, Outlook, Excel, PowerPoint
Responsibilities
Manage domestic and international order lifecycles; address customer shortages and present recovery options; optimize supply chain efficiency via policy adherence; maintain accurate customer master data; host calls with Sales and Supply Chain partners.
Seniority
Entry-level to Junior, hands-on IC