Lead Analyst
Core
Lead Analyst for Client Representation in Securities Operations, triaging and resolving client queries across six domains (Trade Processing, Asset Servicing, Reconciliation, Delivery Excellence, Operational Data Management, Claims & CSDR) for APAC asset management clients.
Role type
Senior IC securities operations analyst (client-facing)
Builds
Operational support and client service for investment management solutions
Domain
Financial services / Securities Operations
Deliverable
client delivery
Required skills
Securities operations expertise, client relationship management, cross-domain operational knowledge, escalation management, stakeholder coordination, onboarding support, mentorship, process ownership
Preferred skills
SimCorp Dimension familiarity, managed-service (BPO) oversight experience
Technologies
SimCorp Dimension
Responsibilities
Triage and resolve client queries across six Securities Operations domains; Support client onboarding and coordinate with global delivery hubs; Maintain feedback channels between clients and delivery teams; Provide backup coverage for Principal Analyst/SME; Build relationships with client operational contacts; Mentor regional support analysts; Maintain records for governance and audit; Provide on-site oversight for managed-service operations
Seniority
Senior, hands-on IC