Implementation Analyst
Core
Provide analytical and technical support for the implementation and maintenance of pension administration systems and processes for Defined Benefits plans.
Role type
Implementation Analyst (Pension Administration Systems)
Builds
Configured pension administration software solutions (ARIEL) aligned with client needs and regulatory guidelines.
Domain
Financial Services / Pension Administration
Required skills
Software implementation, system configuration, testing, troubleshooting, process documentation, Excel proficiency
Preferred skills
Ariel system familiarity, Access VBA, bilingualism (English/French)
Technologies
ARIEL, Microsoft Excel, Microsoft Access, Microsoft Office Suite
Responsibilities
Collaborate with clients to understand business requirements; Configure ARIEL basic plan parameters and test calculations; Implement and configure software solutions; Conduct system testing and troubleshoot issues; Provide training and support to end-users; Document processes and system changes.
Seniority
Entry-level to Mid-level, hands-on IC