Patient Coordinator
Core
Initial point of contact for patients, handling scheduling, registration, billing, and customer service in an urgent care setting.
Role type
Patient Coordinator (Urgent Care)
Builds
Patient access and administrative workflow for Health Express urgent care
Domain
Healthcare / Urgent Care
Required skills
Patient registration, appointment scheduling, insurance verification, co-payment collection, data entry, HIPAA compliance, conflict resolution, multi-tasking
Preferred skills
Epic system proficiency, mentoring staff, process improvement, technology adoption
Technologies
Epic, Raintree
Responsibilities
Greet and direct patients, register new patients, schedule appointments, collect co-payments, manage patient flow, handle difficult situations, maintain accurate records
Seniority
Individual Contributor, operational level
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