Commercial Director of Operations, Chief of Staff
Core
Strategic partner and Chief of Staff to the Head of Commercial Engineering, driving execution of strategic priorities across Engineering, Product, Finance, and enterprise functions within Mastercard's Commercial and New Payment Flows unit.
Role type
Senior IC Chief of Staff / Strategic Operations Director
Builds
Strategic alignment between product areas and technical teams; executive communications and governance materials
Domain
Financial services / Payments / B2B / Embedded finance
Deliverable
dashboards & analysis
Required skills
Executive-level communication, strategic judgment, cross-functional alignment, data interpretation, ambiguity navigation, stakeholder relationship building
Preferred skills
Financial services background, B2B/embedded finance product knowledge
Technologies
None stated
Responsibilities
Partner with Head of Commercial Engineering to drive strategic execution; Develop executive communications and governance materials; Coordinate alignment between product and technical teams; Translate operational data into insights for leadership; Lead internal communications and employee engagement initiatives; Represent the Head of Commercial Engineering in governance forums
Seniority
Senior, hands-on IC with executive support focus
