Market Investigator
Core
Monitor and measure store process performance to ensure compliance with company programs and policies across loss prevention, safety, and security.
Role type
Market Investigator (Loss Prevention)
Builds
Store compliance and loss prevention operations
Domain
Retail / Loss Prevention
Deliverable
dashboards & analysis
Required skills
Audit execution, loss trend investigation, training facilitation, exception reporting, asset protection equipment management, fraud reporting, policy implementation, analytical problem-solving, Microsoft Office proficiency
Preferred skills
Store management experience in retail/grocery/drug store, local market field experience, large group training facilitation, bilingual English/Spanish
Technologies
XBR, SAER, I-Verify, DVR, CCTV, Interactive CCTV, Exit Alarms, Burglar Alarms, Safes, Drop Boxes, Checkpoint
Responsibilities
Conduct monthly store LP audits and score performance; advise store managers on improving in-store experience; train store managers and team members on compliance procedures; facilitate storewide meetings to review policies; monitor district cash and sales losses using exception reporting; manage Target Program and weekly exception reporting; conduct in-store surveillances to identify integrity issues; ensure asset protection equipment is functional; report suspected fraudulent activity; assist with special projects impacting the market.
Seniority
Mid-level, hands-on IC
