Lead Specialist- Internal Adjustments
Core
Perform research, data entry, and resolution of monetary/non-monetary differences in check, credit card, and corporate billing processes for clients.
Role type
Specialist in bank operations and client servicing
Builds
Transaction accuracy and client satisfaction within Enterprise Commercial Payments
Domain
Banking / Financial Services
Required skills
bank operations experience, research using bank systems, data entry, problem solving, analytical skills, customer service
Preferred skills
college degree, PC and MS Office skills, ability to work independently
Responsibilities
Perform basic to complex research using bank systems, resolve monetary and non-monetary differences, complete data entry into bank systems, provide customer service to internal and external clients, recommend programs to improve process efficiency
Seniority
Individual Contributor, entry to mid-level
