Care Coordinator
Core
Field-based Care Coordinator assessing member needs, developing personalized care plans, and coordinating services for Illinois Medicaid members in home and long-term care settings.
Role type
Senior IC case management professional (healthcare)
Builds
Personalized care plans and service coordination for Medicaid members
Domain
Healthcare / Medicaid Managed Care / Long-Term Services and Supports (LTSS)
Required skills
Case management, needs assessment, care plan development, resource coordination, grievance/appeal handling, telephonic and face-to-face assessment, data monitoring, community resource referral
Preferred skills
Experience with Medicare & Medicaid, Home and Community based services, managed care organizations, electronic medical records
Technologies
Microsoft Word, Excel, Outlook, Electronic Medical Records (EMR)
Responsibilities
Visit members in homes and care facilities (75-90% travel), assess care needs, identify and resolve barriers to care, plan and implement interventions, monitor case management plans against member goals, assist with filing grievances and appeals, provide information on benefits and community resources
Seniority
Mid-level, hands-on IC