Field Care Manager Behavioral Health (Macomb & Wayne)
Core
Develop behavioral health strategies and coordinate care for members with mental health and substance use needs, bridging gaps between the health plan, prepaid inpatient plans, and clinicians.
Role type
Senior IC behavioral health care management liaison
Builds
Integrated behavioral health care pathways and member support services
Domain
Healthcare / Behavioral Health / Managed Care
Deliverable
client delivery
Required skills
Behavioral health strategy development, risk assessment, care coordination, interdisciplinary collaboration, outreach and education, case analysis, regulatory knowledge
Preferred skills
Telephonic support, crisis response team experience, Assertive Community Treatment (ACT) experience, substance use disorder treatment experience, pediatric and adult care experience
Technologies
Microsoft Word, Excel, PowerPoint, shared care management systems
Responsibilities
Conduct member outreach and education regarding behavioral health services; assess risk and determine appropriate care plans; connect members with providers for timely transitions; monitor referral dispositions and follow-up activities; serve as a subject matter resource for care teams; collaborate with Special Needs Plan Care Coordinators; exercise independent decision-making for complex cases.
Seniority
Mid-Senior level, independent decision-maker
