Compliance Professional - Investigations and Corrective Actions
Core
Conduct sales and marketing investigations, issue corrective actions, and perform quality assurance reviews to ensure compliance with regulatory standards.
Role type
Mid-level compliance investigator
Builds
Investigation reports, corrective action plans, and QA documentation
Domain
Healthcare / Insurance compliance
Required skills
Compliance investigations, corrective action issuance, quality assurance reviews, documentation management, regulatory standards application, interview coordination, trend analysis, error identification
Preferred skills
Bilingual (Spanish), sales agent experience, compliance regulations expertise
Responsibilities
Conduct routine and moderately complex compliance investigations; Issue corrective actions based on findings; Collect documentation and conduct interviews; Maintain accurate investigation files; Escalate high-risk issues; Support corrective action planning; Perform QA reviews of monitoring activities; Identify procedural gaps; Document QA outcomes and assist with trend analysis; Track and validate closure of corrective actions
