Lead, Supplemental Benefits Transformation
Core
Design and build scalable capabilities to manage Humana's supplemental benefits portfolio (dental, vision, hearing, wellness) at scale, ensuring regulatory compliance and operational efficiency.
Role type
Senior transformation lead (healthcare benefits operations)
Builds
Repeatable vendor implementation frameworks, operating playbooks, governance routines, and standardized reporting processes
Domain
Healthcare / Health Insurance / Medicare Advantage
Required skills
Cross-functional program leadership, regulatory requirement translation, vendor performance governance, process improvement, stakeholder alignment, root-cause analysis, business case development
Preferred skills
Experience with CMS requirements, data analytics for operational insights, change management
Technologies
None explicitly stated
Responsibilities
Lead high-priority cross-portfolio initiatives driven by regulatory or operational needs; Design and implement shared capabilities for vendor management and operations; Establish quarterly business review frameworks and vendor scorecards; Resolve systemic process issues through root-cause analysis and continuous improvement
Seniority
Senior, hands-on IC with strategic scope
