Claim Operations Specialist
Core
Partner with claim professionals to assist customers with claim status, payments, and file management for a property casualty insurer.
Role type
Entry-level claim operations specialist
Builds
Claim files, payment documents, and operational reports
Domain
Insurance / Property Casualty
Required skills
Customer service, data entry, financial transaction processing, report generation, mail processing, document scanning
Preferred skills
Microsoft Office, database software, analytical thinking, change management
Responsibilities
Triage and route customer calls, document claim files and review medical bills, process claim payments and vendor invoices, generate operational reports, sort and scan incoming/outgoing mail
Seniority
Entry-level, individual contributor
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