Workers Compensation Associate Claim Representative
Core
Entry-level associate role focused on investigating, documenting, and resolving workers compensation claims under close supervision.
Role type
Associate Claim Representative (Workers Compensation)
Builds
Claims resolution and case management for injured employees
Domain
Insurance / Workers Compensation
Deliverable
client delivery
Required skills
claim investigation, policy interpretation, fraud evaluation, record keeping, communication, customer service, conflict resolution, organizational skills
Preferred skills
Microsoft Office proficiency, willingness to learn claims management systems, openness to AI/digital transformation
Technologies
Microsoft Office (Word, Excel, Outlook), claim management systems
Responsibilities
Review, investigate, and document workers compensation claims; evaluate coverage and compensability; gather information from policyholders and providers; communicate claim status to all parties; maintain accurate claim records; coordinate medical treatment to return injured parties to work.
Seniority
Entry-level, structured training program (up to 12 months)
