Inside Auto Claim Representative Associate
Core
Associate Claim Representative handling auto damage claims for personal and business insurance, including heavy equipment and property damage.
Role type
Associate claim representative (auto damage)
Builds
Insurance claims resolution and customer service
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claim handling, policy interpretation, customer service, fraud assessment, claim reserve calculation, payment processing, record keeping, Microsoft Office proficiency, state insurance licensing
Preferred skills
continuous learning, adaptability to new workflows and digital tools, conflict resolution, sound judgement
Responsibilities
Assess coverage to determine compensability, investigate claims by gathering information from policyholders and witnesses, partner with resources to obtain evidence, establish claim reserves and issue payments, communicate claim status to all parties, maintain accurate records in claim management systems, acquire and maintain relevant Insurance License(s)