Operations Specialist I – eCommerce (9-month contract)
Core
Support Best Buy Marketplace sellers with technical and operational issues related to product uploads, payments, orders, and reviews.
Role type
Operations Specialist (eCommerce)
Builds
Seller and customer experience on BestBuy.ca
Domain
Retail eCommerce
Deliverable
product features
Required skills
troubleshooting, process improvement, Microsoft Excel (intermediate), critical thinking, attention to detail
Responsibilities
Serve as main point of contact for seller technical/operational support; investigate and resolve issues; support invoicing and content-audit processes; manage fulfillment attributes and inventory flow; identify process improvement opportunities
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