Automation Service Engineer, Charleston SC
Core
Field service engineer responsible for installing, maintaining, upgrading, and repairing advanced diagnostic laboratory instruments (KiestrA, Microbiology, Molecular, LC/MS) for BD customers.
Role type
Senior IC field service engineer (medical diagnostics)
Builds
Operational reliability of life sciences diagnostic instruments in regulated environments
Domain
Life sciences / Medical diagnostics / Instrumentation
Required skills
electro-mechanical troubleshooting, PLC programming, pneumatics, electronics repair, networking architecture, software upgrades, inventory management, vendor credentialing, physical lifting and assembly
Preferred skills
robotics, liquid chromatography (LC), mass spectrometry (MS), lab information systems (LIS), database management, computer security
Technologies
PLCs, LC/MS instruments, KiestrA systems, networking tools, test devices
Responsibilities
Perform on-site installations, maintenance, upgrades, and repairs of diagnostic instruments; collaborate with customers to schedule system upgrades; document customer complaints and support investigations; maintain spare parts inventory and assigned equipment; participate in weekend/holiday on-call rotation; travel up to 50% of time for service calls.
Seniority
Mid-to-Senior, hands-on IC