Teller Eighth St and 2nd
Core
Front-line customer service role processing routine banking transactions and guiding customers to digital tools or bankers.
Role type
Entry-level retail bank teller
Builds
In-branch banking operations and customer service
Domain
Retail banking
Required skills
Customer interaction, transaction processing, cash handling, active listening, policy adherence, risk identification, digital tool education, team collaboration, problem resolution
Preferred skills
Experience in fast-paced environments, strong verbal communication, adaptability, prioritization
Technologies
Banking transaction systems, digital banking tools
Responsibilities
Process deposits, withdrawals, payments, and check cashing accurately; welcome customers and guide them to self-service options or appropriate team members; identify product needs and refer customers to bankers; resolve routine customer concerns and escalate complex issues; collaborate with branch teammates to maintain smooth operations.
Seniority
Entry-level, foundational role