Associate operations Processor
Core
Associate Operations Processor supporting wire transfer operations and payment processing activities.
Role type
Associate Operations Processor
Builds
Wire transfer transactions and payment processing workflows
Domain
Financial Services / Payments
Required skills
attention to detail, organizational skills, procedural adherence, basic computer knowledge, data entry, document handling, phone communication, mail processing, issue escalation, compliance adherence
Preferred skills
wire transfer operations experience, OFAC regulations knowledge, high-volume environment experience, Quality Control experience, GSMOS system knowledge, Fircosoft system knowledge, Microsoft Office proficiency
Technologies
GSMOS, Fircosoft, Microsoft Office
Responsibilities
Receive, log, batch, sort, and distribute work items; file documents and make photocopies; answer and route phone calls; prepare and distribute incoming/outgoing mail; escalate questions or exceptions; complete assigned work under close supervision; perform complex operational and customer support initiatives; collaborate with peers and managers to resolve issues; interact with internal customers.
Seniority
Associate, entry-level with supervision
