Business Services Director
Core
Strategic leader driving operational excellence, organizational strategy, and AI-enabled business transformation for a large-scale technology organization.
Role type
Senior IC Technology Business Services Director
Builds
Operational frameworks, workforce strategies, and AI-integrated business processes
Domain
Technology / Enterprise Operations / AI Strategy
Required skills
Strategic planning, AI adoption, organizational design, financial management, stakeholder influence, process optimization, team leadership, data analytics, risk governance, talent development
Preferred skills
Workforce strategy, organizational design, HR leadership, labor cost modeling, workforce planning tools
Technologies
AI-powered tools, automation platforms, workforce planning tools, analytics platforms
Responsibilities
Develop and execute strategic plans aligning AI priorities with enterprise objectives; Lead evaluation and adoption of AI-powered tools to streamline workflows; Partner with executives to identify AI opportunities for business outcomes; Recommend improvements to business processes and risk management via data and AI; Manage allocation of people and financial resources for efficiency; Manage and develop the Technology Business Services team; Develop strategies leveraging AI-driven analytics for leadership insights; Resolve complex business and operational challenges; Interpret and govern policies for responsible AI use; Influence senior leaders in developing data-driven operating models; Foster culture of innovation and responsible AI adoption; Develop talent development strategies for AI-enabled tools.
Seniority
Senior, hands-on IC with strategic leadership scope
