Teller Bilingual Santa Lucia Square
Core
Front-line customer service role processing routine banking transactions and guiding customers to digital tools.
Role type
Entry-level retail teller
Builds
In-branch banking transactions and customer referrals
Domain
Retail banking
Required skills
Cash handling, transaction processing, bilingual communication (Spanish/English), active listening, risk identification
Preferred skills
Customer relationship building, digital tool education, policy adherence, adaptability
Technologies
Banking transaction systems
Responsibilities
Process deposits, withdrawals, payments, and check cashing accurately; welcome customers and guide them to self-service options; identify product needs and refer customers to bankers; resolve routine inquiries and escalate complex issues; collaborate with branch teammates to maintain operations.
Seniority
Entry-level, foundational role