Branch Operations Coordinator North Philadelphia District
Core
Support customer experience and branch operations by processing teller transactions, resolving customer issues, and assisting with daily operational tasks.
Role type
Branch Operations Coordinator
Builds
Operational efficiency and customer service at retail banking branches
Domain
Banking / Retail Finance
Required skills
transaction processing, customer service, issue resolution, cash handling, risk identification, policy adherence, scheduling support, fraud detection, team motivation
Preferred skills
mobile banking education, retail compliance knowledge, loss prevention, military experience in HR or recruiting
Technologies
digital banking solutions, mobile banking platforms
Responsibilities
Process and approve teller transactions, resolve customer complaints, support branch manager with scheduling, identify fraud risks, educate customers on digital solutions, maintain operational compliance
Seniority
Entry-level to Junior, hands-on IC