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Associate Access Specialist-2

Nashville, TN, US💼 Full-time🗓 2026-09-29

Core

Schedules patient appointments and handles inbound/outbound calls for clinics within a health system.

Role type

Administrative Access Specialist

Builds

Patient appointment schedules and clinic operational flow

Domain

Healthcare administration

Required skills

Patient scheduling, Call center telephone etiquette, Customer service, Electronic health record systems navigation, Appointment prioritization based on urgency

Preferred skills

None stated

Technologies

Electronic messaging systems, Electronic scheduling systems

Responsibilities

Answering patient and provider calls, Scheduling appointments in electronic systems, Capturing customer messages for clinic staff, Escalating health concerns, Providing appointment logistics information

Seniority

Entry-level, individual contributor

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