Patient Service Specialist - Vanderbilt Eye Institute
Core
Schedules appointments and procedures, manages patient registration and work queues, and coordinates pre-appointment orders for the Vanderbilt Eye Institute.
Role type
Patient Service Specialist
Builds
Patient appointment workflows and registration processes
Domain
Healthcare / Ophthalmology
Required skills
Patient scheduling, Patient documentation, Medical terminology comprehension, Customer service
Preferred skills
None stated
Technologies
Patient portal, Clinical communication systems, Work queue management systems
Responsibilities
Schedule appointments and procedures through clinical communication and patient portal messages; Manage registration and patient work queues; Coordinate with patients and outside facilities to ensure pre-appointment orders are received; Communicate with patients via patient portal to route appropriately.
Seniority
Entry-level, minimal guidance