Store Manager
Core
Oversee daily operations of self-storage facilities, ensuring cleanliness, financial accuracy, and operational excellence while managing customer accounts and sales.
Role type
Store Manager (Self-Storage)
Builds
Self-storage facilities
Domain
Real Estate / Self-Storage
Required skills
Customer relationship management, Sales process execution, Financial reporting and controls, Site safety inspection, Cash handling and bank deposits, Physical maintenance and grounds upkeep, Administrative task management, Team leadership
Preferred skills
Leadership experience, Sales experience
Technologies
None stated
Responsibilities
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure highest standards of cleanliness through continuous maintenance of the site, office, and storage building. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage. Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks including maintaining auction files, monitoring store budgets, and preparing bank deposits.
Seniority
Individual Contributor, operational level
