Patient Access Representative- FLEX
Core
Front-line support for patient registration, check-in/out, appointment scheduling, and financial processing at a medical clinic.
Role type
Patient Access Representative
Builds
Patient visit workflows and financial transactions
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Patient registration, insurance verification, appointment scheduling, financial collection, HIPAA compliance, medical record maintenance
Preferred skills
Clerical work, customer service, office procedures
Responsibilities
Greet and register incoming patients, verify demographics, schedule appointments, read and interpret insurance responses, collect fees and copays, process patient financial obligations, maintain patient recall lists, complete regulatory forms, assist with referrals and pre-certifications
Seniority
Entry-level, individual contributor